The number of sessions you will need, depends on the reason that you have come to see me. Most people see lasting change by having between 6 to 8 sessions, sometimes less and sometimes more.

Discounted session fees are available for under 18's, NHS staff, Blue light workers, serving military and teachers. Please contact me for more information if you are eligible.

Cancelled or missed appointments with less than 48 hrs notice are chargeable at the full fee.

Exceptions can be made for emergencies and in the case of genuine sudden illness and rebooked for the following week.

Most sessions are for fifty minutes to one hour.  It is important to turn up a few minutes early to ensure you get the full time available as I cannot add extra time at the end if you turn up late due to the impact on other clients who may be booked in after you.

To see lasting change, it is important to attend your sessions and to complete any goals that you set yourself to complete in between our sessions. Psychotherapy and Hypnotherapy are very effective, but results cannot be guaranteed. The average number of sessions needed is between 6-12, which is very much governed by the work put in between sessions.  Full engagement in the therapeutic proces and listening to the provided relaxation recording are encuraged to speed up recovery and is part of the process. Hypnosis may be used during sessions and by making a booking with Best Mind Therapy you are consenting to these terms. 

For all appointments we take payment in advance.
Block booking payments are non refundable and you are commiting to a regular time slot each week.

Privacy Notice – Client Information and Data Protection

Privacy Notice

Your privacy is very important to me. This notice explains how I collect, use, store and protect your personal information in accordance with the:

• UK GDPR

• Data Protection Act 2018
  For the purposes of data protection law, I am the Data Controller responsible for the

  personal information you provide.

  What information I collect

  In order to provide a safe and professional service, I may collect the following information:

• Your name

• Address

• Telephone number

• Email address

• Date of birth

• GP details

• Emergency contact details (where appropriate)

• Relevant medical history

• Information about your wellbeing

• Brief notes about your sessions

  Some of this information, such as health-related information, is considered special category personal data and is protected with additional safeguards.

  Why I collect your information

  I collect your information so that I can:

• Provide appropriate therapy

• Contact you regarding appointments

• Maintain accurate clinical records

• Ensure your safety and wellbeing

• Meet professional and legal responsibilities

• Manage my practice effectively

  I only collect information that is necessary for these purposes.

  Lawful basis for processing your data

  Under UK data protection law, I process your information under the following lawful bases:

  Contract

  Processing is necessary to provide the therapy service you have requested.

  Legitimate interests

  Processing is necessary for the safe and efficient running of my practice.

  Special category data

  Health-related information is processed because:

• you have given explicit consent, and/or

• processing is necessary for the provision of health care services.

  How your information is stored securely

  I take appropriate steps to keep your information safe, including:

• Password-protected devices

• Secure email access

• Locked storage for paper records

• Limited access to client records

• Secure deletion or destruction when records are no longer required Your information is treated as strictly confidential.

Confidentiality

Everything discussed during your sessions is confidential.

To support safe and ethical practice, I may discuss aspects of my work with a professional supervisor. Any information shared in supervision is anonymised wherever possible, and my supervisor is also bound by professional confidentiality and data protection obligations.

When information may be shared

Your information will not be shared with anyone without your explicit consent unless: • there is a legal requirement to do so
• there is a serious risk of harm to you or another person
• safeguarding concerns arise involving a child or vulnerable adult

• disclosure is required by a court or lawful authority Where possible, I will always aim to discuss this with you first.

Contact with other professionals

With your explicit consent, I may contact other healthcare professionals involved in your care, such as your GP, if this is considered beneficial to your treatment.

How long your information is kept

Client records are retained in accordance with professional requirements and insurance obligations.

Records are usually kept for:

• 8 years after your final session

• For children, records are kept until age 25

• If therapy ends when a child is 17, records may be kept until age 26

  After this period, records are securely destroyed.

• Your rights

Under UK GDPR you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request restriction of processing

• Object to processing in some circumstances

• Request erasure of your data where appropriate

• Withdraw consent where consent is relied upon

  Please note that some records may need to be retained where there is a legal, insurance or professional obligation to do so.

  Your right to complain

  If you have any concerns about how your information is handled, you can contact me directly.

  You also have the right to make a complaint to the: Information Commissioner's Office

  Contact details

  Data Controller:

  Gary Smith
  Best Mind Therapy gary@bestmindtherapy.co.uk 07359071210

  Updates to this notice

  This privacy notice may be updated from time to time to reflect legal or professional changes. The most current version will always be available on request.

Therapist Details:

• Name: Gary Smith
• Contact Number: 07359 071210
• Email: gary@bestmindtherapy.co.uk

General:

I aim to provide the very highest levels of service.  I aim to treat clients with respect and care at all times and to always work in a collaborative and professional manner.  It is important for clients to understand that, whilst hypnosis is undoubtedly powerful, client commitment to the process is required.  Listening to the provided download, considering the contents of each session and being willing to make changes will inevitably form part of that commitment.

I am a member of the AfSFH; the CNHC and the NCH and adheres to their codes of conduct which are publicly available on their websites.

I am not medically trained and so am unable to diagnose medical conditions.  Neither should hypnotherapy replace mainstream treatment for any medical conditions.  If at any time a client is concerned about specific symptoms, their health in general, or whether they should undertake hypnotherapy sessions, they should consult with their GP or other appropriately qualified medical professional.

Session Duration:

Sessions should not last longer than 60 minutes, unless otherwise agreed, as it is likely another client will be waiting to start their session.

If you arrive late to your appointment, your session time will have to be reduced.  The full fee will still be required.

Session Payment:

Please check here for current fees.

Clients can pay by cash, card or bank transfer. Payments must be made no later than 48 hours before the appointment.

Session Cancellation Fees:

Two full working days notice is required to cancel or rearrange an appointment without incurring a late cancellation fee. Block booking payments are non refundable and you are commiting to a regular time slot each week, if you fail to attend or give less than 48 hours notice, the session will not be rescheduled.

Non- Attendance:

If you fail to attend without any notice then the missed session will have to be paid for in full before any further sessions can be booked.

To see lasting change, it is important to attend your sessions and to complete any goals that you set yourself to complete in between our sessions. Psychotherapy and Hypnotherapy are very effective, but results cannot be guaranteed. The average number of sessions needed is between 8-12, which is very much governed by the work put in between sessions.  Full engagement in the therapeutic proces and listening to the provided relaxation recording are encuraged to speed up recovery and is part of the process. Hypnosis may be used during sessions and by making a booking with Best Mind Therapy you are consenting to these terms.